Frequently Asked Questions

Everything you need to know about VT Cosmetics and your skincare journey.

What is the primary technology used in VT Cosmetics products?

VT Cosmetics is famous for our CICA line and the innovative Reedle Shot technology, which utilizes micro-needle particles to enhance skin absorption and deliver active ingredients deeper into the dermal layers.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days. Express shipping options are available at checkout and usually arrive within 3-5 business days depending on your location.

Are VT Cosmetics products cruelty-free?

Yes, VT Cosmetics is committed to ethical beauty standards. We do not test our finished products or ingredients on animals.

What is your return policy for skincare products?

We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.

Can I use Reedle Shot products if I have sensitive skin?

While Reedle Shot is designed for efficacy, we recommend starting with the lowest concentration (100) and performing a patch test. A slight tingling sensation is normal as the micro-needles work.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.