Returns & Exchanges

At VT Cosmetics, your skin's satisfaction is our priority, which is why we offer a 30-day return window for products that do not meet your expectations. Items must be returned in their original packaging and in a gently used or unopened condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the products in their original boxes, ensuring they are well-protected to prevent damage during the transit process.

• 3.
  Ship to VT Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.